Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
my new s20 isnt activated properly
cr94
Member

i was told in store my new phone was activated. i turned it on and cant make any calls or recieve texts.

0 Likes
Re: my new s20 isnt activated properly
vzw_customer_support
Customer Support

Hello cr94,

 

Congratulations on your new phone! I'm definitely sorry to learn that you aren't able to make or receive calls, but I'm sure we can help you. I will also send you a Private Note, to continue.  ChristinaB_VZW

0 Likes
Re: my new s20 isnt activated properly
Tigerstep
Sr. Member

Did you remember to turn the old phone off?

0 Likes
Re: my new s20 isnt activated properly
beaotch
Member

could i get info as well? mine wont make or receive calls either

0 Likes
Re: my new s20 isnt activated properly
1hhh
Member

Same here. That was $1400 well spent.

0 Likes