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new line required? Does this mean a new plan? new phone #? add another phone to my plan? What does this mean?
jvanark
Newbie
‎02-12-2020 08:25 PM

they said that I could upgrade my phone for free but it said new line required.  What does that mean?

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Re: new line required? Does this mean a new plan? new phone #? add another phone to my plan? What does this mean?
Ann154
Community Leader
Community Leader
‎02-12-2020 09:28 PM

If you're not already on one of current unlimited plans, it might be a requirement for you to change your plan to a current one if the terms indicate as such. 

 

A new line requires a new line of service added to the account aka a new phone number to qualify for the promotion. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: new line required? Does this mean a new plan? new phone #? add another phone to my plan? What does this mean?
Tigerstep
Specialist - Level 3
‎02-13-2020 06:52 AM

A line is a line. It means exactly what it says. A new line of service.

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Re: new line required? Does this mean a new plan? new phone #? add another phone to my plan? What does this mean?
Phillipe
Enthusiast - Level 1
‎09-24-2021 08:00 PM

Snark helps no one and that response conveys nothing but that. It explains nothing.

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Re: new line required? Does this mean a new plan? new phone #? add another phone to my plan? What does this mean?
kh-taylarie
Khoros Partner
Khoros Partner
‎09-25-2021 08:32 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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