no sound on text messages on my Samsung Galaxy S8
rlandano
Newbie

not getting any sound when receiving text messages

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Re: no sound on text messages on my Samsung Galaxy S8
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us, rlandano. We understand the importance of having a working device. Let's look into this together. We need some more information to get started.

 

When did this first start? Does the sound work for phone calls, applications, music, etc.? Is your volume all the way turned up?

 

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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