not seeing my headset
sullyvan
Newbie

trying to pair headset the s7 is not seeing it

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Re: not seeing my headset
vzw_customer_support
Customer Service Rep

sullyvan,


Congratulations on the new phone! I hope that other than this speed bump, you are enjoying the new device. Let’s make sure we get everything resolved for you. Are you having trouble with pairing a Bluetooth with your phone? Have you been able to completely turn off both the Bluetooth & the phone? Have you tried to pair the Bluetooth with any other device to see if it is recognized?


AliciaS_VZW
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