Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
phone does not hold charge
THOMASTO
Member

my galaxy 6s after charging loses charge quickly

Labels (1)
0 Likes
Re: phone does not hold charge
vzw_customer_support
Customer Support

Thank you for reaching out to us. We understand the importance of managing your devices. When did your Galaxy s6 start having charging issues? Are you using the charger that came with the device?

 

0 Likes
Re: phone does not hold charge
kathy65793
Sr. Member

How long have you owned this phone?

0 Likes
Re: phone does not hold charge
jas0n
Member

Search for how to clear the cache partition (requires rebooting your phone and holding down a couple buttons). That solved my problem with the battery draining fast after an update.

Likewise you can go to your battery setting and see if some apps are using a large % of battery power, and if so you can put them to sleep (or uninstall if you don't really use them).