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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
phone sends text messages to contact on its own
uncugagrad
Member

Yesterday morning, it seems my Galaxy 8+ sent two text messages to one of my contacts on its own.  I did not send the texts and had the phone in my hand at the time.  I downloaded Airbnb app and was having a hard time logging in to the app.  The sent messages did not appear in the text conversation between my contact and me.  The Verizon text log suggests that my phone sent the two texts.  What might account for this?  a virus?  an app?  I don't recall downloading any apps over the weekend aside from the Airbnb app.  This has never happened before and it hasn't happened since.  It's concerning though because the content of the text messages (text only; no links or promotions or images) was realistic (e. g., one text talked about cherishing moments spent together).  Thoughts?  Suggestions for preventing this from happening again (change mobile number?  factory reset?  other?).  Thank you.

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Re: phone sends text messages to contact on its own
vzw_customer_support
Customer Support

Staying on top of device details is certainly important. We are here to help! To ensure we are on the same page, we do have a couple questions. What was the date of the two text messages that sent on their own? What text app are you using?

 

Jaime_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: phone sends text messages to contact on its own
bearone21
Leader

when you downloaded the app & signed in, it probably accessed your contacts.

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