phone will turn on and off
1paradise
Newbie

My phone has turned on and off 4 times in the last hour

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Re: phone will turn on and off
vzw_customer_support
Customer Service Rep

1paradise, I can certainly understand the concern with your device not working properly. Let’s dive in to see what’s going on and how we can help. Have there been any recent updates to your device (software related)? Any moisture or physical damage to the device?

TakendraW_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: phone will turn on and off
kathy65793
Master - Level 1

Did you add a new app to your phone recently ?

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