Re: s7 charging port no longer working right after nougat update
Bumblb77
Enthusiast - Level 2

Same thing happens - cycles through charging and not charging regardless of safe mode or not. It's a pain and hasn't gotten any better.

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Re: s7 charging port no longer working right after nougat update
vzw_customer_support
Customer Service Rep

You have been awesome through this process. Thank you for that. Let's take a different approach. Please perform a device health check by following these steps (launch My Verizon App>tap the three lines at the top left>customer support>device health check. Please share the results with us after it is done.

AnthonyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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