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s7 edge 8.0 update
ra5ka7
Member

Please I have a Verizon s7 edge that runs on 7.0. And I have always updated the monthly security patches. But recently, when I touched on update, it keeps giving me a page with this message

"Webpage not available

The webpage at https://cdn.vzwdm.com/images/CheckNew_Android8.0­Oreo_Planning.jpg  could not be loaded because:

net::ERR_CONNECTION_RESET'"

Please can anyone tell me if his has the same problem or what my be the reason?

I'll appreciate your comments.

Thanks

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Re: s7 edge 8.0 update
jrh4054
Sr. Member

Because of the problems Oreo caused S8 users, I would encourage you to delay installing it on your phone until the problems can be fixed.

Re: s7 edge 8.0 update
kathy65793
Sr. Member

When you get this message about an update is it coming from your phone or

one of the apps on the phone? That jpg looks like something from one of the apps.

Try going into settings - system updates and see if you get the same update message.

Re: s7 edge 8.0 update
ra5ka7
Member

Thanks so much.

The message is from the phone.

I have even hardreset the phone but it still pop up whenever I touch on syetem update in setting.

I wonder if it has anything to do with Verizon 8.0 upgrade. That is the page that usually pop up.

Thanks again31531406_240572833354668_4621030531528654848_n.png

Re: s7 edge 8.0 update
kathy65793
Sr. Member

I have the S7 Edge and when I go into the settings-system update I get the same thing but I am not getting the err_ connection_ reset thing. I am getting the whole picture.

I tried this yesterday when I read your post and it just said my phone was up to date.

This is weird tho because when the phone updated from lollipop to marshmallow even when it updated to nougat I never got this before. Very interesting please keep us posted if you get anymore notices on this.

Re: s7 edge 8.0 update
ra5ka7
Member

Thanks.

Its quite a relief that I am not alone. I just hope when Verizon finally pushes its 8.0 update, the issue will be resolved. I will always leave you any observation. Keep me posted of any development please.

Thank you.

Re: s7 edge 8.0 update
vzw_customer_support
Customer Support

Kathy65793, you are not alone with receiving this image. This is simply the device letting you know that the new update has not yet rolled out to your device. The updates do come out over the air. When you receive notification that the software is available, simply install. I hope this is beneficial. Is all else working smoothly on your device?

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Re: s7 edge 8.0 update
ra5ka7
Member

Thank you so much.

Looking forward to when Verizon pushes the update.

Thank you

Re: s7 edge 8.0 update
DMZMAN
Novice

I'm gonna hold off on updating to Oreo right away.  After the LOLLIFLOP OS update disaster a few years ago that turned mine and almost everyone else's Galaxy S5's from beautifully working phones into bricks, I'm taking a wait and see approach.  I'll let everyone else that doesn't believe me be the ginuea pigs.

Re: s7 edge 8.0 update
jrh4054
Sr. Member

DMZMAN, this is a very good decision.  These major OS updates seem to always cause major issues that could have and should have been resolved before they're broadcast.