send reply yes,stop messaging fail

[mickeyrat]

my wifes s8 plus has been failing to send reply to mesges from business messages that get sent with reply yes or stop, etc...

[vzw_customer_support]

We know the importance on making sure these messages stop permanently, Mickeyrat. How long has your wife been receiving these messages? How do you know they have been failing to send? Do you get an error message back, or, because you keep receiving the same messages? 

Joey_VZW
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[mickeyrat]

Now irrelevant. We upgraded to the S9+