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sending photos from home
Buddha14
Member

When I come home, sending a photo is almost impossible.  I can receive them but sending them often takes so long that the phone times out itself.
I can't keep paying this kind of money for this kind of service.

I try using my Verizon wireless and with using the phone wireless only.

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Re: sending photos from home
vzw_customer_support
Customer Support

Hello, no need to fear, help is here! Have you tried to restart your device to see if the issue continues? What is the ZIP code where you are having these issues? DavidR_VZW

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Re: sending photos from home
Buddha14
Member

I do it consistenly.  Does not work

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Re: sending photos from home
Buddha14
Member

I do it consistently ...... DOES NOT WORK

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Re: sending photos from home
vzw_customer_support
Customer Support

Buddha14, thanks for the reply. I want to find the root cause of you having issues with sending picture messages while you're at home. How long has this been an issue? Are you having any issues with making/receiving phone calls while at this location? Are you able to access cellular data without any issues at this location? Please provide me with more details. 

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Re: sending photos from home
jav6
MVP
MVP

@Buddha14 wrote:

When I come home, sending a photo is almost impossible.  I can receive them but sending them often takes so long that the phone times out itself.
I can't keep paying this kind of money for this kind of service.

I try using my Verizon wireless and with using the phone wireless only.


Do you have WiFi at home and maybe your phone is trying to use WiFi ?  If so, have you tried turning WiFi off?

...Just another VZW customer...trying to offer some assistance...
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