It's hard when you have slow data speeds and getting disconnected on your device, Catlynhailey. Let me look into this service concern to see what's going on and get it fixed. What's your zip code? When did this slow data issue start?
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It's actually on my husband's phone and he is in the army and right now he is stationed at Fort Sam Houston in San Antonio Texas...I am not sure if the zio code. I have also been noticing my phone is on 3g alot as well. I am at 08525
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We want all your services at their best, Christie. Both areas look well covered. Let's learn more. What data speeds are you both getting? Please use this link to test: http://spr.ly/65808su8m. Are you both experiencing any issues with calls or texts?
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Christie, no worries. Let's continue troubleshooting the device. Do you know if the phones are up to date with the software version? You can complete the speed test at www.speedtest.net . Let us know what Data speeds you get. Thank you for your cooperation.
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!