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sync accunt sync off for all items
ljersey
Member

i have a s20 + and i see this sync off for all items for facebook  messenger office under accounts i am trying to sync facebook for my contacts i have auto sync data on google and samsung are the only ones that actaully have sync on not sure why the others dont

 

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Re: sync accunt sync off for all items
vzw_customer_support
Customer Support

ljersey, we definitely want to help and make sure all your information is saved. Have you gone into your Facebook settings to check the sync?

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Re: sync accunt sync off for all items
ljersey
Member

Yes there is nothing on facebook to sync

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Re: sync accunt sync off for all items
vzw_customer_support
Customer Support

Our goal is to provide the best support so that you can sync your Facebook information to your device. Please keep in mind that we don't get access to Facebook systems. We will recommend contacting Facebook Support so that they can help you with this matter. 

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Re: sync accunt sync off for all items
Phillphade
Member

It's all accounts not just Facebook

Screenshot_20200921-210040_Settings.jpg

Re: sync accunt sync off for all items
vzw_customer_support
Customer Support


Phillphade, we want to make sure that we get this issue resolved for you. What's the Make/Model of your phone? When did this begin? What's happening when trying to Sync account? Share details. We are here to help.  

EvelynR_VZW

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Re: sync accunt sync off for all items
Rainman87
Member

I'm having the same problem. None of my sync are working

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Re: sync accunt sync off for all items
yyhk123
Member

what app do you have problem with syncing?

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