An Accepted Solution is available for this post.
system won't update
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I keep being prompted to update the system on my S7, but for several tries, it keeps cycling and won't complete after several hours. How can I get the update to complete?
3 Replies
An Accepted Solution is available for this post.
Re: system won't update
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
turn the phone off/on & try again.
An Accepted Solution is available for this post.
Re: system won't update
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
gincj-
Getting your phone to update to a new software is certainly important. Are you connected to WIFI or our network when trying the update? Have you tried powering off the phone for a few seconds?
CarmenT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
An Accepted Solution is available for this post.
Re: system won't update
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
if you're trying to download thru the network, it's bigger than you can imagine & will take a long time.