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JLRICHAR1964
Newbie
‎06-19-2017 10:42 AM

My predicted text assist stopped working, how do I get it back?

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Ann154
Community Leader
Community Leader
‎06-19-2017 07:18 PM

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JLRICHAR1964
Newbie
‎06-20-2017 07:57 AM

Samson s8

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Ann154
Community Leader
Community Leader
‎06-20-2017 08:14 AM

Check the keyboard application settings.

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lukevinyl
Specialist - Level 2
‎06-20-2017 09:14 AM

Depending on keyboard you are using, you may have to go in to manage applications and then scroll to the keyboard or input option being used and clear cache/data.....

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vzw_customer_support
Customer Service Rep
‎06-21-2017 10:46 AM

JLRICHAR1964, I know that I too would be just as concerned if this key typing feature stopped working. We are all here to help support you. Our community members offered great tips to help get this working again. Were you able to reset your predictive text service through your S8? Are you still experiencing the same issues?

Please let us know. Thank you!

NicandroN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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