Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
the person receiving my phone call cannot hear me
wvonlanken
Member

someone calls me and they can't hear me...I hear them say hello and that is it?

0 Likes
Re: the person receiving my phone call cannot hear me
bearone21
Leader

perhaps it's a problem with their phone.

0 Likes
Re: the person receiving my phone call cannot hear me
vzw_customer_support
Customer Support

Hello, wvonlanken! We are sorry to read that you're having trouble when receiving calls. We know it's important to stay connected, and we'll be glad to help. Is this only with one number, and only when they call you? Have you tried using the speaker or a wired/Bluetooth headset?  Does the call drop after the Hello or does it stay on silent while the time is running? We'll be waiting for your response. 

 

AaronS_VZW

0 Likes