Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
white screen
howie5353
Member

dropped phone flat on it's face - now white flickering screen appears and cant turn phone off to reboot - phone seems to be getting hot

0 Likes
Re: white screen
vzw_customer_support
Customer Support

I am sorry that the phone is not functioning after the drop. Do you have insurance on the device? If so, it would be best to begin a claim at http://www.phoneclaim.com/verizon. You can also review any current upgrade options by logging into your online account at http://ww.vzw.com/upgrade. YaleK_VZW

0 Likes