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white screen
howie5353
Member

dropped phone flat on it's face - now white flickering screen appears and cant turn phone off to reboot - phone seems to be getting hot

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Re: white screen
vzw_customer_support
Customer Support

I am sorry that the phone is not functioning after the drop. Do you have insurance on the device? If so, it would be best to begin a claim at http://www.phoneclaim.com/verizon. You can also review any current upgrade options by logging into your online account at http://ww.vzw.com/upgrade. YaleK_VZW

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