why am I receiving double text massages?
YANJIM65
Newbie

On both the Message + and the regular message icon, I am receiving double text messages from multiple contacts with different carriers including Verizon. How can I stop this?

0 Likes
Re: why am I receiving double text massages?
Elements
Specialist - Level 1

First thing I would do is make sure date and time settings on your phone are correct. if not it can cause some issues with texts coming in. Settings > Date and time

If that's correct, you may want to try disabling one of the messenger apps in case the phone is receiving message notifications staggered between the apps.

Re: why am I receiving double text massages?
vzw_customer_support
Customer Service Rep

I too would be frustrated if I was receiving duplicate messages, YANJIM65. Let’s get this figured out. When did this issue first start? What there any changes prior to this starting? What zip code?

JosephE_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: why am I receiving double text massages?
suntreenole
Enthusiast - Level 1

Same here...S8+...following update

G955USQU1AQD9

All texts are doubled for me, I only have one messaging app active, Message+

Re: why am I receiving double text massages?
vzw_customer_support
Customer Service Rep

We don't want you to have the same issues, suntreenole. Let's look into this more. With regards to the text messages are you getting the duplicates from all the messages you receive or specific ones? What messaging application are you using currently?

Verizon_Customer_Support

Follow us on Twitter @VZWSupport

If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: why am I receiving double text massages?
JORTUR70
Enthusiast - Level 1

Was a solution to this ever discovered? Having the same issue with a brand new Galaxy S8

Re: why am I receiving double text massages?
vzw_customer_support
Customer Service Rep

Double texts can get annoying, JORTUR70. Are you using Verizon Message + or another messaging application? When did this start?

0 Likes
Re: why am I receiving double text massages?
BREPET77
Enthusiast - Level 1

I'm using the verizon messenger I guess  But everyone else could be the same or not but all having the same issue

Re: why am I receiving double text massages?
chcasida
Enthusiast - Level 1

Double texts can get annoying,

Double texts can get annoying,

Double texts can get annoying,

Double texts can get annoying,