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why am i asked to agree to new contract when activating warranty replacement phone?
BAZZFISHER47
Member
‎03-19-2018 10:59 AM

why am i asked to agree to new contract when activating warranty replacement phone?

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Correct Answer!
Re: why am i asked to agree to new contract when activating warranty replacement phone?
bearone21
Leader
‎03-19-2018 11:09 AM

ask verizon customer service!!

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Re: why am i asked to agree to new contract when activating warranty replacement phone?
vzw_customer_support
Customer Support
‎03-21-2018 11:17 AM

BAZZFISHER47, we can understand how alarming it can be to have to sign up for a new contract when receiving a warranty replacement. Allow us the opportunity to further investigate the details of your concern. We do want to let you know that if your device/account qualifies to receive a warranty replacement there will be no additional contract added on to that specific line. We would like to dig deeper into this matter. I have sent you a private message. Please respond to that message, thank you.

 

SylviaT_VZW

 

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! 

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