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why cant i make contact with iphone users
SONYLOMO77
Member

I was an iPhone user and switched to an android (regretting it may return the phone) and I cant make any contact with my iPhone users (3kids and husband).  Not sure why and what can be done.  I was with tech support for an hour last night and still nothing.

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Re: why cant i make contact with iphone users
ct2319
Member

You may need to de-register your number with Apple.

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Re: why cant i make contact with iphone users
bearone21
Leader

close your i-phone account.

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Re: why cant i make contact with iphone users
vzw_customer_support
Customer Support

It is important that you are able to communicate with your family, SONYLOMO77. If you were previously using an iPhone, you will need to deregister your number with iMessage. You can do so by following this link: http://spr.ly/6588DCtyk.

 

PeterP_VZW

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