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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
5g not working on Tab S7 plus

Tablet will not switch over to 5g.  I am in a 5g area and my Note 20 Ultra is in 5g all day.  Went to the verizon store and the rep changed the sim card with no success.  Is there any thing I can do?  4g works fine but if I'm paying for 5g it would be nice to use.

Re: 5g not working on Tab S7 plus
Customer Support

Sub1839, we want nothing more than to make sure your Tablet is able to connect to our 5G Network. Allow us the opportunity to take a closer look at the details. We have sent you a Private Message. Can you please respond to that Message? Thank you. 



Re: 5g not working on Tab S7 plus

Please resolve my issue too. I have posted multiple times in different threads about this. I live in an area that does not have 5g,  but my tablet cycles from 4g to 5g constantly. When on 4g all is great, but when it says I am on 5g.... nothing. No data transfer until it goes back to 4g, then it's gone again a minute later. Happens all of the time. I also have the same issue with my phone, S20 Ultra, both devices started having this issue once I installed the System update pushed from Verizon that said it was to make the devices not able to access 5g.