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Can I access my device without knowing my password?
bosco2
Newbie
‎02-09-2014 10:02 AM

I put a password on my Samsung table and remember what it is. How do I get around the password?

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Re: Screen password
Ann154
Community Leader
Community Leader
‎02-09-2014 02:41 PM

You will have to factory reset the device through the alternate method in the phone recovery software to get passed the password you don't remember.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Screen password
bosco2
Newbie
‎02-09-2014 10:18 AM

I guess I need to take back to the store

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An Accepted Solution is available for this post. Jump to solution.
Re: Screen password
Ann154
Community Leader
Community Leader
‎02-09-2014 02:41 PM

You will have to factory reset the device through the alternate method in the phone recovery software to get passed the password you don't remember.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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