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Customer service at this company is useless
Scodic
Member

Spent a $1000 on a tablet that sporadically connects and disconnects to the network. 40 minutes waiting for customer service to answer, Edit $72 to my bill which is attached to nothing can't fix it. Transfer to a technical support because the tablet Walton connect to the network, Still no resolution on either issue, 2 hours on the phone and no help whatsoever. Going to return the tablet and switch carriers this is the most ridiculous thing ever.

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Re: Customer service at this company is useless
vzw_customer_support
Customer Support

We would love to assist you with this issue. We will be sending you a Private Note, so we can continue. MoniqueH_VZW

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Re: Customer service at this company is useless
MarPla
Member

Customer Service flat out terrible eggs. I've been holding for nearly one hour, having a few billing questions. It's unreal.

Gus

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Re: Customer service at this company is useless
vzw_customer_support
Customer Support

MarPla, help has arrived. I'm sorry for the longer-than-normal hold times. Were you able to get your billing questions addressed? If not, what seems to be going on? 

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