Customer service at this company is useless

[Scodic]

Spent a $1000 on a tablet that sporadically connects and disconnects to the network. 40 minutes waiting for customer service to answer, Edit $72 to my bill which is attached to nothing can't fix it. Transfer to a technical support because the tablet Walton connect to the network, Still no resolution on either issue, 2 hours on the phone and no help whatsoever. Going to return the tablet and switch carriers this is the most ridiculous thing ever.

[vzw_customer_support]

We would love to assist you with this issue. We will be sending you a Private Note, so we can continue. MoniqueH_VZW

[MarPla]

Customer Service flat out terrible eggs. I've been holding for nearly one hour, having a few billing questions. It's unreal.

Gus

[vzw_customer_support]

MarPla, help has arrived. I'm sorry for the longer-than-normal hold times. Were you able to get your billing questions addressed? If not, what seems to be going on?