Galaxy S5E screen shuts off
gregr819
Newbie

The tablet screen shuts off when it shouldnt, while typing or when I set it down. 

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Re: Galaxy S5E screen shuts off
vzw_customer_support
Customer Service Rep

Oh, no. gregr819, my goal is to make sure your tablet is working properly. That is a handy and I want to make sure you are able to use it without fail. We can do some troubleshooting to see if we can correct this issue. Is there any physical damage to it? Have you downloaded any recent software updates or new apps? 

 

DiaS_VZW

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