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Galaxy tab s2 won't connect to pc
Jrkdmd
Member

I just purchased a new Samsung Galaxy Tab s2 (9.7) SM-T817V.  Everything appears to work very well, however it refuses to connect to either of my windows computers (both are running 64bit windows 10). When plugged in the computer sees that a device was connected,  but then reports USB either USB device malfunctioned or is not recognized,  in the control panel devices and printers it initially appears as samsung_android, then a second device USB mass storage device. Then it times out with unknown USB Device (device descriptor request failed).

I have tried both kies3 and smart switch in hopes that they would carry appropriate  drivers.... neither have worked.

Please advise

Thanks in advance

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