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Verizon store pulled the Samsung Tablet Scam on me - then Verizon charged me for using after I returned
suttonbaym
Member

A salesman at the Verizon Wireless store - 2000 W 41st St, Sioux Falls, SD 57105,  talked me into the Verizon Tablet Scam. Yes, I fell for it so it's on me and I had to pay the $50 re-stocking fee to boot. I went in for a phone replacement, said I wanted a cheaper version of my current phone (meaning why would I want anything extra) and told him the model. He was gone a good 10 minutes, then came back with a Samsung Tab A 8 and a convincing story that this was a leftover black Friday deal that just happened to work with my new phone. He said all the refiguring he did on my bill and with the deal, this tablet would cost me $40 or so, essentially a free tablet he said. He also mumbled something about extra cellular data and wouldn't that be good. He said none of this would take effect right away (meaning my receipt was massively confusing) I paid the $130 ish for god knows what and I left with way more than I went in for. As I configured the tablet I saw a new phone number, called Verizon and they said yes, the tablet had to have its own phone number and that would be $10 a month extra. Then I saw the 24 months, $8.18 per month charge and realized I had been had. A "free" $200 tablet. No discount, no $40 tablet, I fell for the Verizon tablet scam that is all over the internet. Someone on Reddit said, "I've learned to never buy a phone in a store again." Yup. I for SURE won't go in that store ever again. Really good chance we will change phone companies too. For charging me another $50 for restocking, I am going to put a bad review of this store on every review website I can find.

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Re: Verizon store pulled the Samsung Tablet Scam on me - then Verizon charged me for using after I returned
suttonbaym
Member

Update - The store owner emailed me and said they were reviewing, then no more response. I spent an hour on the phone in 3 different calls to Verizon trying to remove charges from the Samsung Tablet I never used and returned (they finally took off most of the charges but not state taxes). If you buy products from a Verizon store, they charge you independently from your actual Verizon account and the Verizon customer service takes no responsibility for what the Verizon store fraudulently charges. Incredibly bad business practices and the reason to switch to another wireless carrier. Don't ever buy anything from this Verizon store.

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