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Why can't I get my tablet to reboot?
dcassese
Newbie
‎04-10-2014 12:44 PM

I cannot get my Samsung Galaxy 10.1 to reboot. Can anyone tell me what to do?

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Re: After using my tablet this morning and shutting it down I went back on and I cannot get it to reboot. All I have been getting is the Samsung Galaxy 10.0 screen or sometimes the 4G LTE with colorful concentric circles. What can I do?
vzw_customer_support
Customer Service Rep
‎04-12-2014 12:49 PM

dcassese,

Lets get this tablet in order! Is the power button broken? Try to hold down the power button and volume down key at the same time to force a restart. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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An Accepted Solution is available for this post. Jump to solution.
Re: After using my tablet this morning and shutting it down I went back on and I cannot get it to reboot. All I have been getting is the Samsung Galaxy 10.0 screen or sometimes the 4G LTE with colorful concentric circles. What can I do?
vzw_customer_support
Customer Service Rep
‎04-12-2014 12:49 PM

dcassese,

Lets get this tablet in order! Is the power button broken? Try to hold down the power button and volume down key at the same time to force a restart. Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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