Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
phone went into factory reset
tum24
Member

about 3 hours ago my phone went into factory reset..I can't connect to my wifi, I don't think I hit any feature to reset to factory upload..any help out there 8/8/2020

 

 

0 Likes
Re: phone went into factory reset
vzw_customer_support
Customer Support

Hello tum24. We're sorry to read about your device doing a factory reset by itself. We'd love to help you make sure that everything is up a running again. Please let us know if you're still having trouble with your phone. 

0 Likes