Error code 109 connecting to mobile plan on new watch. This appears to be a known issue and no one in tech support can fix it.

[Brokechik]

I have the same problem

[webrobby]

This is so common - are you able to find any fix?  Is Verizon documenting this fix for others to find?

[vzw_customer_support]

We understand how important it is to stay connected. Is this error appearing on your watch, or the app?

*Ellisandra

[webrobby]

It appears in the Galaxy Wearable application while trying to activate it.  This is not documented in any Verizon article yet this issue has happened to countless users for 2 years now.  Your support department doesn't know what they're doing wrong to cause this inability to activate error.

[vzw_customer_support]

Thank you for confirming that. Are you in an area with a solid Verizon wireless signal? Is the watch and the app software up to date?

*Ellisandra

[webrobby]

Wow. I know you're trying to be helpful but this is just insulting at this point. I'll just cancel the line and move my business to a carrier who can actually activate devices purchased from the device manufacturer without making me out to be the unintelligent person in the business transaction.

[Jen115]

Yes and yes.  

[Jen115]

Looks like been going on for 2 years they come back with something besides pass ya from one agent to another that doesn't come back 2 talk 3 ya

[Jen115]

Both