Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Cannot enroll for total equipment coverage
kukockuo
Member

I just received my new phone from Verizon last week. When I tried to enroll for TEC. I tried:

1. login to my account

2. go to the list of add-ons page (https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/)

3. click "learn more" under TEC, then click the "Get it now" button

4. then it always take me to another list of add-on page (https://myvpostpay.verizon.com/ui/acct/secure/productApps/gridview/View%20all%20Add-ons) where I couldn't find TEC, the only protection I can add is Verizon Home Device Protect which I don't need.

 

Please tell me how do I enroll for total equipment coverage. Thanks.

0 Likes
Re: Cannot enroll for total equipment coverage
Eagle20
Member

All coverage offered by Verizon is provided through Asurion, who based on my own personal experience is a nightmare to deal with, and I highly recommend getting a protection plan outside of Verizon.

Personally I've started going with Upsie for all my protection plans and highly recommend them over any offered by Verizon. You can check them out and receive 10% off your first plan at Upsie.com

~ Eagle20 ~
iPad Pro (iOS 15.2) • iPhone XR (iOS 15.2) • MacBook Pro (macOS Catalina 12.1)
0 Likes