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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
UPS "Losing" Phones - Hint: They're stealing them
boyjaew-ver
Member

UPS delivery personnel are obviously stealing phones. Looking through the copious number of complaints this is painfully obvious. I like so many others ordered a phone. Received confirmation of delivery FROM UPS and am now looking forward to a prolonged process of trying to get credited back the amount for the phone from verizon and apparently UPS being able to do nothing about it. Yes I have filed a UPS claim. So, that should be fun. I have also DM'd the verizon support account about the matter. I suppose, as always, I'll have to go to a verizon store where they will inevitably tell me I need to contact support and the games will begin.   

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