Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Z Fold 3 defective but I'm told it's physical damage
MarkWilliams
Member

I've been a Verizon customer for over 20 years and I've always been a fan of the latest greatest phones. I've had my fold for about 5 months and the center screen is separating. I'm being told it's considered physical damage and I have to pay to get it fixed. This isn't from dropping, liquid, abuse, or anything other than opening and closing the way its designed. At this rate I'll be paying $250 every 6 months to have a phone that works as designed assuming there's no limit on insurance claims. Lots of info online about this issue. Anybody else get any help with this? This may be all I need to go prepaid and get away from this poor service.

 

#fold #samsung #zfold

0 Likes
Re: Z Fold 3 defective but I'm told it's physical damage
Cdbonner1
Member

I have the same problem. They refuse to let me return it.  They are fr4uds

0 Likes