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Z Fold 3 defective but I'm told it's physical damage
MarkWilliams
Member

I've been a Verizon customer for over 20 years and I've always been a fan of the latest greatest phones. I've had my fold for about 5 months and the center screen is separating. I'm being told it's considered physical damage and I have to pay to get it fixed. This isn't from dropping, liquid, abuse, or anything other than opening and closing the way its designed. At this rate I'll be paying $250 every 6 months to have a phone that works as designed assuming there's no limit on insurance claims. Lots of info online about this issue. Anybody else get any help with this? This may be all I need to go prepaid and get away from this poor service.

 

#fold #samsung #zfold

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Re: Z Fold 3 defective but I'm told it's physical damage
Cdbonner1
Member

I have the same problem. They refuse to let me return it.  They are fr4uds

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