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3 way calling question
dbutko01
Member

I know how to perform a 3 way call, but what if the 2nd person I called doesn't answer and I get voice mail?  I don't want to merge that call. 

 

How do I hang up on the 2nd call placed without hanging up on the original?

 

Thanks.

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Re: 3 way calling question
Android10
Novice

 

Three-Way Calling

Merge two calls to set up a three-way call between you and two other parties.

Setting up a Multi-Party Call

1. Establish a call, either by dialing or answering an incoming call.

2. Touch Add Call. The first call is placed on hold, and the Dialer displays.

3. Enter the second phone number, then touch.

If the second person does not answer, press the Sendkey twice to end the connection and go back to the first person.


4. Touch Merge. The two calls are joined into one, 3-way call.

 



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Re: 3 way calling question
dbutko01
Member

THe send key is not available once you make a call, only "end call" 

 

Please try again.

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Re: 3 way calling question
bmw1870
Member

Yes there is no send key after you are in the 3 way calling mode. this is very frustrating because you have to drops all calls to end just the second caller. I can't believe that Verizon doesn't have a solution to this.... ANY Help here!!!!

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Re: 3 way calling question
bmw1870
Member

this is not the solution my friend.... Help us out here.....

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Re: 3 way calling question
Ann154
MVP MVP
MVP
Why don't you have the second caller hang up on their side.

For example you complete a call to caller A, then you conference in caller B. When you are finished talking to caller B, have them hang up the phone. You should still be connected with caller A. Whether this works or not is for you to find out.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: 3 way calling question
NuDroidUsrr
Sr. Member

 


Ann154 wrote:
Why don't you have the second caller hang up on their side.

For example you complete a call to caller A, then you conference in caller B. When you are finished talking to caller B, have them hang up the phone. You should still be connected with caller A. Whether this works or not is for you to find out.

  The issue is not when you get connected to caller B, the issue is NOT getting connected to caller B and wanting to hang up so it does not go to voicemail.

 

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Re: 3 way calling question
KellyW_VZW
Sr. Member

Hello,

 

Thank you Community Members for posting some troubleshooting tips. It is very much appreciated.

 

Try this instead:

 

Place the first call, when they answer select

 

Menu

Add Call

Contacts

Merge Call

 

To disconnect the call, simply press End Call icon twice.

 

Thank you.

 

 

KellyW@VZWSupport

 

 

 

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