5G questions from new user
wally93772
Enthusiast - Level 2

I never had 5G before. I just bought an Samsung Galaxy S23  and I'm (very) confused about setting up using 5G, Wi-Fi and LTE, etc.

To start:    (Maybe there is documentation or another posts that can answer these questions?)

If I turn on Wi-Fi I don't get 5G. I thought that if 5G drops out the phone should automatically switch to 4G or Wi-Fi?

Can I set up my S23 to automatically switch to Wi-Fi  if 5G drops out? 

I have an "unlimited" plan with the new S23, so do people normally just leave everything on 5G? On my S10, I did most stuff via Wi-Fi, but then I had a limited plan. 

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Re: 5G questions from new user
vzw_customer_support
Customer Service Rep

Great questions, wally! If your new S23 has a 5G SIM card, it will connect to 5G if it is available in your area, otherwise it will fall back to 4G data. The device should make the change between 5G and 4G as well as Wi-Fi, depending on which signal is best. ~Peter

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Re: 5G questions from new user
vzw_customer_support
Customer Service Rep

Great questions, wally! If your new S23 has a 5G SIM card, it will connect to 5G if it is available in your area, otherwise it will fall back to 4G data. The device should make the change between 5G and 4G as well as Wi-Fi, depending on which signal is best. ~Peter

Re: 5G questions from new user
wally93772
Enthusiast - Level 2

If I turn on Wi-Fi in the settings, I no longer receive 5G or 4G. Just Wi-Fi.

So, since I have an unlimited plan, do I just leave Wi-Fi off in the settings and rely on 5G/4G for everything?

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Re: 5G questions from new user
vzw_customer_support
Customer Service Rep

I know how exciting it is to have unlimited data, wally93772. It's such a nice benefit to have peace of mind to not worry about how much data I have used. This is really a personal opinion for you to make. Personally, I use Wi-Fi when I am at home, mainly because my home Wi-Fi network is typically faster than the cellular connection that I have. I hope that this helps to answer your question.

-Joseph