- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Tablet will not switch over to 5g. I am in a 5g area and my Note 20 Ultra is in 5g all day. Went to the verizon store and the rep changed the sim card with no success. Is there any thing I can do? 4g works fine but if I'm paying for 5g it would be nice to use.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sub1839, we want nothing more than to make sure your Tablet is able to connect to our 5G Network. Allow us the opportunity to take a closer look at the details. We have sent you a Private Message. Can you please respond to that Message? Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please resolve my issue too. I have posted multiple times in different threads about this. I live in an area that does not have 5g, but my tablet cycles from 4g to 5g constantly. When on 4g all is great, but when it says I am on 5g.... nothing. No data transfer until it goes back to 4g, then it's gone again a minute later. Happens all of the time. I also have the same issue with my phone, S20 Ultra, both devices started having this issue once I installed the System update pushed from Verizon that said it was to make the devices not able to access 5g.

