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I received an alert that I only have10% data remaining for the next 29 days. Over 5GB of data were used from a tablet that is turned off most of the day. So, the day my billing cycle starts, I'm practicality out of data. I typically only use 3 GB a month for all combined devices. When I look at the line breakdown for the device in question, it says it's unavailable, technical difficulties. Anyone have this problem?
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my data is going like crazy to
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Look on the devie's data meter and see what it says. Don't worry about those alerts. Verizon isn;t mysteriously adding data. If a device is using data it using data. Maybe the wi-fi shut off
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the device is updating or accessing some site that's a live feed.
3 hours of video =3gig.
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We understand looking to figure out where all your data was used. Going directly onto your device to view the data usage may work faster than waiting for a reportd. Data usage can take a bit of time to get to us to give you a detailed report. Has this happened before? What kind of deivce is it? Is there Wi-Fi available in the area? What was being done with the device when this happened?
JavierMD_VZW