Activating wireless charging on a Galaxy S21 FE
JOSZEF30
Contributor - Level 1

I just learned that my new phone is capable of wireless charging.  I went into Help, found the instructions to activate it and tried to follow them.  I had no problem going into the Battery and Device Care settings, but there's nothing in there about Battery, or setting up wireless charging.  What do I need to do to set it up?

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vzw_customer_support
Customer Service Rep

Hello! We certainly understand the importance of using wireless charging. You just need to set it on the wireless charger to charge it wirelessly. There isn't anything you need to turn on to make it work. Does this information help? *Bryan

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vzw_customer_support
Customer Service Rep

Hello! We certainly understand the importance of using wireless charging. You just need to set it on the wireless charger to charge it wirelessly. There isn't anything you need to turn on to make it work. Does this information help? *Bryan

JOSZEF30
Contributor - Level 1

Yes!  That's exactly what I needed.  You really should pass this on to whoever maintains that Help app and get the information corrected.

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