After the recent updates my phone froze a lot, A LOT, rebooted a lot!!!!!!

[Willy_b]

After each reboot, whether spontaneous or a battery pull from me, phone was telling me to format sd card, so I did a FR. Did not load a few apps I thought might be the culprit. But it still happened.  Completely removed sd card and has been working fine now since this morning. Any suggestions as to what I can do about this, I really would like to have an external  SD card for music.  I tried 2 different 32 gig san disk sd cards.

[vzw_customer_support]

Hello wimpieb!

I'm sorry to learn about the issues with your s5! I'm glad to learn that it's working OK now, but I want you to be able to use your SD card and listen to music! I do have a suggestion for you.

-power the phone off
-remove the SIM card and the battery
-wait 60 seconds
-reattach the SIM card and the SD card
-power on
-monitor the device and keep us posted

Thanks,

ChristinaB_VZW
Follow us on Twitter @VZWSupport

[Willy_b · Accepted solution]

Thank you for your response, Christina. I have completed those actions and still had the problem. Took the phone to the VZ store and have received a replacement. It was apparently a cardreader issue.

Thank you!