Amazon Phone
cisnerosr1
Newbie

I bought a phone from Amazon paid full price and they say it has to be locked for 60 days, why, im the owner and it has to stay locked? i need an explanation why?

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5 Replies
vzw_customer_support
Customer Service Rep

Hello, there! You can view our Unlock Policy here: https://www.verizon.com/about/consumer-safety/overview#acc-item-531.

 

BreannaH_VZW

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NewOldcustomer
Contributor - Level 2

Doesn't matter where you buy it, or if you pay full retail.   

Carrier lock policies still apply.  Verizon unlock policy 

If you want unlocked out of the box, you have to buy unlocked. 

 

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Tigerstep
Specialist - Level 3

Did you buy the carrier version of your phone or unlocked? 

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tikibar1
Community Leader
Community Leader
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cisnerosr1
Newbie

that doesn't make sense, its MY PHONE I paid CASH for it, why in the World would it have a lock on it if I OWN IT?

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