Android 13 Update - Visual VoiceMail Problem
phoner1
Enthusiast - Level 1

Phone one (samsung a51) updated to 13 - VVM no longer alerts of new messages. Samsung said it is a VW issue.

Phone two (samsung S20 FE) updated four weeks later - same issue, so clearly not a phone issue.

Have been in touch with VW support - they have no resolution, have provided zero updates, zero follow up

I can't be the only one experiencing this.

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Re: Android 13 Update - Visual VoiceMail Problem
phoner1
Enthusiast - Level 1

As of Thursday, Jan 26, it looks like this issue was finally resolved. Thank you.

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Re: Android 13 Update - Visual VoiceMail Problem
vzw_customer_support
Customer Service Rep

Hello, being on top of your equipment/service is vital, especially if you are having Voicemail issues. We are here to help. Please send us a Private Note to further assist you.~Gilbert

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Re: Android 13 Update - Visual VoiceMail Problem
phoner1
Enthusiast - Level 1

As of Thursday, Jan 26, it looks like this issue was finally resolved. Thank you.