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Anybody else still waiting?
liss1979
Member

Who is in the same boat like me, and still waiting for the update? I wanna know that I'm not alone here! lol

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1 Solution

Correct Answers
Re: Anybody else still waiting?
AraceliT_VZW
Novice

Are you able to use any data on your device?  What software version do you currently have? 

 

The Verizon Wireless software version prior to the 2.2 update is i500.EA28.  To view the software version, please follow the steps below.

 

  • From the main screen, touch menu tab
  • Touch Settings
  • Touch About Phone
  • View information under Baseband Version

If the device is rooted, this may cause issues updating the software and also voids the warranty. 

 

If you still need assistance, please send us a Private Message with your account and contact information so that we can further assist you. 

 

Thank you, 

 

AraceliT_VZWSupport

Follow us on Twitter @VZWSupport

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Re: Anybody else still waiting?
TBhouston
Sr. Member

go to menu,setting,about phone, check software update :smileyhappy:

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Re: Anybody else still waiting?
liss1979
Member

I did...it says the server is down. This is my second phone, and I hope it's not gonna give me the same problem as the last one...ugh

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Re: Anybody else still waiting?
nickjr
Novice

liss1979 wrote:

I did...it says the server is down. This is my second phone, and I hope it's not gonna give me the same problem as the last one...ugh


I am assuming you are checking for the update verizon 3g instead of wifi
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Re: Anybody else still waiting?
liss1979
Member

Ya, it's apparently an issue with the phone. They're sending a new one out tomorrow, with Froyo on it..hopefully. I do love Verizon customer service

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Re: Anybody else still waiting?
JaziJoi
Member

I got my phone updated just fine on Wednesday evening.  But my daughter's phone has been getting an error message.  I finally called Verizon after trouble shooting on my own, and was told to take it into the Verizon retail store.  I saw another post that gave instructions of resetting the phone and then updating it.  I think I will try that option first before I take into the store.  My daughter had to leave for class this evening and so I had to stop trouble shooting with Verizon Rep.  She also stated that they're NOT allowing everyone to do it at the same time.  She said they don't want to overload the system.  ?????  Hope that helps.  :smileysurprised:

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Re: Anybody else still waiting?
Herbb623
Novice

I have 3 Fascinates - 2 updated just fine so far.   by going to about check for system updates.

 

The 3rd is getting 'server unavailable' error...try again later..

All 3 have gotten all 3 other updates OTA just fine in the past.

 

I dont want to give up my new phone for a refurb if I can avoid it.

 

so I'll give it couple more days..then probably try a manual upgrade via update.zip on my own.

 

If they're NOT letting everyone get it at once, they why would they send you to store for a possible

replacement without having everyone wait a week or whatever the time frame is first.

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Re: Anybody else still waiting?
Zong00
Member

Still Waiting in Columbus OH - Verizon says it may take days for them to push it out to everyone. 

 

When I try to force an update - Systems updates -> Check New.  It just quickly returns with no error message.

 

I called and went to a store and they were no help at all.

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Re: Anybody else still waiting?
Bri333
Member

I have the same problem (server unavailable error msg when checking for updates) and finally called it quits and am having them send a replacement phone. THis problem started with the DL09 update. Was again on the phone with Verizon just now--they even transferred me to Samsung, which they never offered before. Verizon says it's Samsung who will push out the 2.2 update and can tell me when that's supposed to happen. But, of course, the Samsung people when I got through say that it is Verizon that does this.  From the Hex number of my phone they were able to tell me that the 2.2 update is available. Ugh!

 

My problem now is: anyone know of a reliable backup app that will back up apps and associated data onto SD card? If my new phone comes with 2.2 (current phone has 2.1) will it work to restore the apps onto the new phone? And/or: is there software for Windows XP that will pull all data from phone via usb connection and enable me to put it back on new phone?  ...no, I don't have a rooted phone...

Bri

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Re: Anybody else still waiting?
nickjr
Novice

Zong00 wrote:

Still Waiting in Columbus OH - Verizon says it may take days for them to push it out to everyone. 

 

When I try to force an update - Systems updates -> Check New.  It just quickly returns with no error message.

 

I called and went to a store and they were no help at all.


If you didn't want to wait, you could always d/l manually, Verizon employee should be able to do that for you
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