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Who is in the same boat like me, and still waiting for the update? I wanna know that I'm not alone here! lol
Solved! Go to Correct Answer
Are you able to use any data on your device? What software version do you currently have?
The Verizon Wireless software version prior to the 2.2 update is i500.EA28. To view the software version, please follow the steps below.
If the device is rooted, this may cause issues updating the software and also voids the warranty.
If you still need assistance, please send us a Private Message with your account and contact information so that we can further assist you.
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go to menu,setting,about phone, check software update
I did...it says the server is down. This is my second phone, and I hope it's not gonna give me the same problem as the last one...ugh
I am assuming you are checking for the update verizon 3g instead of wifi
liss1979 wrote:I did...it says the server is down. This is my second phone, and I hope it's not gonna give me the same problem as the last one...ugh
Ya, it's apparently an issue with the phone. They're sending a new one out tomorrow, with Froyo on it..hopefully. I do love Verizon customer service
I got my phone updated just fine on Wednesday evening. But my daughter's phone has been getting an error message. I finally called Verizon after trouble shooting on my own, and was told to take it into the Verizon retail store. I saw another post that gave instructions of resetting the phone and then updating it. I think I will try that option first before I take into the store. My daughter had to leave for class this evening and so I had to stop trouble shooting with Verizon Rep. She also stated that they're NOT allowing everyone to do it at the same time. She said they don't want to overload the system. ????? Hope that helps.
I have 3 Fascinates - 2 updated just fine so far. by going to about check for system updates.
The 3rd is getting 'server unavailable' error...try again later..
All 3 have gotten all 3 other updates OTA just fine in the past.
I dont want to give up my new phone for a refurb if I can avoid it.
so I'll give it couple more days..then probably try a manual upgrade via update.zip on my own.
If they're NOT letting everyone get it at once, they why would they send you to store for a possible
replacement without having everyone wait a week or whatever the time frame is first.
Still Waiting in Columbus OH - Verizon says it may take days for them to push it out to everyone.
When I try to force an update - Systems updates -> Check New. It just quickly returns with no error message.
I called and went to a store and they were no help at all.
I have the same problem (server unavailable error msg when checking for updates) and finally called it quits and am having them send a replacement phone. THis problem started with the DL09 update. Was again on the phone with Verizon just now--they even transferred me to Samsung, which they never offered before. Verizon says it's Samsung who will push out the 2.2 update and can tell me when that's supposed to happen. But, of course, the Samsung people when I got through say that it is Verizon that does this. From the Hex number of my phone they were able to tell me that the 2.2 update is available. Ugh!
My problem now is: anyone know of a reliable backup app that will back up apps and associated data onto SD card? If my new phone comes with 2.2 (current phone has 2.1) will it work to restore the apps onto the new phone? And/or: is there software for Windows XP that will pull all data from phone via usb connection and enable me to put it back on new phone? ...no, I don't have a rooted phone...
Bri
If you didn't want to wait, you could always d/l manually, Verizon employee should be able to do that for you
Zong00 wrote:Still Waiting in Columbus OH - Verizon says it may take days for them to push it out to everyone.
When I try to force an update - Systems updates -> Check New. It just quickly returns with no error message.
I called and went to a store and they were no help at all.