Anyone using a Galaxy S5 that can still call using stock phone app and/or loses 4G Service
kilopapa6
Enthusiast - Level 1

Yes, this an older phone but have been using two since 2018.

Stock SM-900V with NO modifications. Very nice Phone with  right battery.

BUT, around Feb. 2023, I can not make a normal Phone call.

I am activated, have a nice 4g, LTE+ signal and can send messages fine, access the Internet just fine and have nice speeds.

When I enter a Phone # and press send, it says "Dialing ....." in upper right corner but nothing.

ALSO, the 4G signal bars drop to below 1, and I lose the Mobile Data, and, of course, all Internet, etc.

After the call ends with nothing, after approx. 15-20 secs, I get the Data service, 4G, back with nice signal. Seems to have searched for it. 

Have tried  'Global',  'LTE, CDMA', but all the same. This is with, now, 3 Verizon  'techs'.

Would just like to know if anyone still has a Galaxy S5 making calls and working normally since the First of the year?

The S5's are supposed to, says Verizon,  but no changing of settings has been able to solve the problem.

I am receiving two almost new S5's tomorrow to see if mine are bad but two at once. Doubt it.

In anyone can confirm there's works, OR there's have been having the same trouble, that would really help.

Thanks all,

Keith P. 

Newport Beach, CA

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Re: Anyone using a Galaxy S5 that can still call using stock phone app and/or loses 4G Service
vzw_customer_support
Customer Service Rep

Hi there! I would love to assist you with your service. Are you a Verizon Wireless customer?   

*Ana

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