Apple Music Issues

kjcoleman1
Newbie

I recent purchased a Samsung Flip6 and am trying to get it set up. Apple music is part of my plan, but is not activating through my phone. It says I need to login into my Verizon account to activate the subscription. But the Verizon website is showing "not compatible." Considering it is part of my plan and I have the apple music app, this makes no sense. How can this be resolved?

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vzw_customer_support
Customer Service Rep

 

I'm sorry you are having these issues using the Apple Music. Here's a link that will help: https://support.apple.com/en-us/109340#:~:text=To%20subscribe%20to%20Apple%20Music,Chromebook%20that.... -Joe

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