Correct Answer: Apps Market - Download Unsuccessful

Soly29 · ‎11-01-2010

I have been unable to download any apps to my phone from the market. I keep getting a message saying Download Unsuccessful. I took out the battery, restarted, made sure that 3rd party apps are allowed and nothing is working. It stopped working on Friday. Is anyone else having this problem?

Any suggestions?

Thanks, S

Soly29 · ‎11-03-2010

after calling Customer Service, i had to do a factory reset, which solved the issue for me.

View solution in original post

Ann154 · ‎11-01-2010

Try clearing the cache in the market app. Settings > applications > manage applications > scroll down to market > select it > press the "clear cache" button. You may want to also press the "force stop" button.

The Google market was having issues last week, but it is working now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Soly29 · ‎11-01-2010

I tried all that unfortunately it's still not working. I will call customer service when I get home. Thanks for the reply

Soly29 · ‎11-03-2010

after calling Customer Service, i had to do a factory reset, which solved the issue for me.

raisedincali74 · ‎12-08-2010

I'm now having this same problem. Doing the factory reset...doesn't that wipe out your phone?

Soly29 · ‎12-08-2010

yes it did, make sure you back up your contacts to the VZW backup assistant and google. Most of your pictures will be on your SD card. It's annoying i've had to do it twice already. If it happens again I will be taking the phone to Verizon store to see what the deal is. You will just lose any text messages you have. Good luck