Are there updates for the issue with Samsung s23 ultra not receiving visual voicemail notifications?

[Willy_b]

Is there an update to the issue with voicemail on Samsung S23 Ultra? It hasn't worked and I have spent time with numerous support chats, resetting my phone in different ways and not having any success. 

[vzw_customer_support · Accepted solution]

We understand the importance of being able to receive visual voicemail notifications, and we'd love to help. Please tell us, when did you first start experiencing this issue? To confirm, where did you purchase your phone? Also, are you able to access voicemail by dialing *86 from your phone?

~Izzy

[Willy_b]

Purchased from Verizon on line. It has been many weeks. Yes, I can call *86 and retrieve. But I don't get notifications, and when I did at some point, the message pops up that something went wrong.

[Willy_b]

Is anyone receiving voicemail notifications from verizon on Samsung s23 ultra?

[vzw_customer_support]

Good morning! We understand the importance of receiving Voicemail Notifications in a timely manner, and we will be happy to help. I'll be sending you a Private Note, so we can get started.

~Maria