Backup Assistant Fails to Sync with Update

[vzw_customer_support]

Thanks so much for trying those steps, troysteris & community.
If you get an error when attempting the above mentioned steps, what happens when you clear the application cache for the BackUp Assistant Plus http://bit.ly/OcISyy?
Once that is done, you want to soft reset the device (power off/on) and then try the sync again.

Tamara H.
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[Luke10]

You are the man.  Backup assistant sucks and you've solved a problem I've dealt with since joining Verizon.  Thanks again.