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Backup Assistant only recording partial list of contacts
forest1
Newbie

On my Samsung fascinate, the backup assistan is only recording 20 of 311 contacts.  What is wrong?

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1 Solution

Correct answers
Re: Backup Assistant only recording partial list of contacts
Wildman
Legend

BA has issues with a number of smartphones.....

 

Try Importing all contacts to Google and then all you have to do is check the double entries and select delete..

 

1. Log into Verizon Backup Assistant
2. Click on Export to CSV
3. Save File as (or Rename to) Contacts (it should already be converted to CSV so including .csv is redundant)
4. Log into Gmail/Google Voice
5. Click on Contacts
6. Click on Import
7. Browse for the Contacts (.csv) file
8. Click Import

9. Disable BA by going to Settings / Applucations . Manage Applications / All Tab / Sync Service / Clear All

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Re: Backup Assistant only recording partial list of contacts
Wildman
Legend

BA has issues with a number of smartphones.....

 

Try Importing all contacts to Google and then all you have to do is check the double entries and select delete..

 

1. Log into Verizon Backup Assistant
2. Click on Export to CSV
3. Save File as (or Rename to) Contacts (it should already be converted to CSV so including .csv is redundant)
4. Log into Gmail/Google Voice
5. Click on Contacts
6. Click on Import
7. Browse for the Contacts (.csv) file
8. Click Import

9. Disable BA by going to Settings / Applucations . Manage Applications / All Tab / Sync Service / Clear All

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Re: Backup Assistant only recording partial list of contacts
Ann154
Super User
Super User

forest1 wrote:

On my Samsung fascinate, the backup assistan is only recording 20 of 311 contacts.  What is wrong?


The other 291 were saved under Google or Facebook or exchange, etc, etc?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Backup Assistant only recording partial list of contacts
SFObrien
Contributor

I have never seen a device yet that Backup Assistant didn't mess something up, especially when having multiple entries on a contact (two emails, #'s,etc.)

 

Use Gmail to save your contacts and all will be fine. 

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